Money Back Guarantee

Depending on your dietary habits, supplementation and the capacity of your body to absorb carotenoids, your individual SCS may vary. Once you know your SCS, it is time to improve it by doing the following:

1. Act on your diet by eating at least 5 to 10 servings of carotenoid-rich fruits and vegetables each day.

2. Take care of yourself by applying a healthy dietary lifestyle.

3. Supplement with the Scanner certified products, LifePak, LifePak Nano, LifePak anti-aging formula and g3. They are certified to help provide your body with an adequate amount of carotenoids.
Discover them here >>>

If after taking the Scanner certified products your SCS does not increase, your money will be refunded. Click here for complete Money Back Guarantee details.

Offer: Include LifePak®+ or JVi® in your ADR order for a minimum of 3 consecutive months and watch
your SCS increase! Let the Pharmanex® BioPhotonic Scanner give immediate proof of your carotenoid
level and observe the measurable difference. If your SCS does not show any increase after 90 days of
taking one of the above-mentioned products in the indicated dosage level, we will refund the money
you paid for that product.
By participating in this offer, applicants will be deemed to have accepted and be bound by the terms and
conditions below. Nu Skin® reserves the right in its absolute discretion to refuse claims that do not
comply with these terms and conditions.
This offer is in addition to, and does not replace or limit your statutory rights.
In these terms and conditions:
ADR means: Automatic Delivery Rewards (for more information on this please go to
Product means: LifePak®+ or JVi®
SCS: Skin Carotenoid Score
Scan Card: Can be physical or digital, are reusable – and will be used for both, initial and subsequent
scans. The barcode, which is the Scan Card number on the card, will allow you lifetime monitoring if the
scan card number is linked to an active ADR.
Scanner Operator: Is an authorised Distributor of Nu Skin® pursuant to a Distributor Agreement
• The Money Back Guarantee is open to all customers aged 18 or over registered as Nu Skin®
Distributors or Consumers with a valid Nu Skin ID number legally residents in Nu Skin® open
markets in the EMEA region where the Products are free for sales.
• Each customer is only entitled to receive one refund under this Money Back Guarantee.
How to Claim:
• Ask for a first scan with the S3 BioPhotonic Scanner to find out your SCS before you start taking
the Products. Your first SCS should be registered on a Scan Card linked to your ADR orders.
• Order any of the Products via the ADR programme for three consecutive months and consume
them in the dosage indicated below. Your order should be placed no later than 7 days following
your first scan.
• Consume an optimum nutritional intake for at least 90 days continuously to ensure an increase
on your SCS.
For JVi®, this can be obtained by taking 60 ml of the product twice daily. Although we
recommend that you take a minimum of 60 ml of the product twice a day for optimal results, Nu
Skin®’s Money Back Guarantee can be claimed even if you take 50 ml/day for 3 consecutive
For LifePak®+ this can be obtained by taking 2 sachets (8 tablets) a day, meaning 3 LifePak®+
packs for 3 consecutive months.
Money Back Guarantee Policy – United Kingdom
• Perform your rescan after 90 days following the first intake of one of the products, but not later
than 100 days after completing your first scan. You must use the same Scan Card for your rescan
that you were using for the initial scan and which was registered to your ADR order containing
the Product. For performing your rescan, please contact an official Scanner Operator (it can be
the same person that performed the first scan for you) or use the Scanner Locator Tool available
on and try to find the nearest Scanner Operator.
• In order to validate your claim, you must complete and sign the Money Back Guarantee Claim
Form (attached below) and send it back via email to your Market Scanner Coordinator (please
find the email address at the end of this document). You may only claim the offer within 90 days
of the date that you have been rescanned. The original receipts must clearly show the Products
purchased and the date of the purchase.
➢ If you have been consuming both products, namely LifePak+ and JVi® for 3 consecutive months,
Nu Skin® will only refund you the price of one of these products if your SCS did not increase. You
are free to choose, which one of the two products should be refunded to you.
➢ If you ordered any ADR package which contained the Product at a promotional price and you
apply for the Money Back Guarantee, please be aware that you will receive a refund at that
same promotional price of the Product.
➢ Your money will be returned within 2-4 weeks after receiving your claim.
➢ Your refund will be credited to the credit card that you used to purchase the Product. If you
used a payment method other than the credit card to purchase the Product, the refund will be
paid into your nominated bank account by electronic fund transfer.
The Company reserves the right to request a rescan from you at the company’s own cost.
Any manipulation, as determined in the sole discretion of Nu Skin®, of this Money Back Guarantee
Terms and Conditions will render void any claim for invoking the money back.
Nu Skin® reserves the right to modify or discontinue the Money Back Guarantee. If Nu Skin®
discontinues the Money Back Guarantee the Company will still process claims made before that date
and issue refunds if the claims are accepted.

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